Paper accepted for CHI 2017: "UX Design Innovation: Challenges for Working with Machine Learning as a Design Material". Graham Dove, Jodi Forlizzi, Kim Halskov & John Zimmerman
I am a post-doc design research fellow and member of the Center for Participatory Information Technology at Aarhus University, Denmark. I am currently working on the Creativity in Blended Interaction Spaces (CIBIS) project with Professor Kim Halskov, investigating creativity in interaction design processes. Prior to this I was working jointly in the Centre for Human Computer Interaction Design and the Centre for Creativity in Professional Practice, at City University London with Dr Sara Jones.
I have an ongoing research interest in understanding how to design pleasurable and meaningful experiences interacting with systems that utilize machine learning to interpret personal and aggregated data. This work has led to a collaboration with Professor Jodi Forlizzi and John Zimmerman at Carnegie Mellon University in research studying the challenges practicing user experience designers face working with machine learning. My future research plans are to investigate the challenges that materials such as personal data and machine learning present to core design activities, in particular prototyping, and to explore new participatory techniques following a research through design approach.
My PhD research looked at new approaches to human-centred design in which data generated by networked artifacts, such as smart-home products, personal health and fitness monitors, environmental and smartphone sensors, and social media are used to inspire creativity in stakeholder design workshops. Examples of projects where these approaches have been applied include: designing smart-energy services to help reduce peak-hours consumption with customers of E.ON Energy; and designing ways to reduce waste improve recycling with the National Union of Students.
Prior to, and during my PhD, I worked for over fifteen years as an interaction designer and streaming media consultant in the live music industry. My many experiences include working on the design of ticketing systems, marketing platforms, pay-per-view video platforms, and systems for recording and delivering filmed content and metadata.
Improve My London was a crowdsourcing platform that used visualized data about different London boroughs to stimulate creativity, and capture ideas from residents and other interested stakeholders. These would be used to feed into service design workshops. http://www.improvemylondon.co.uk
Energy Shift was a visualization tool used to stimulate creative ideation during a series of workshops in which the aim was to generate ideas for products or services that would help shift domestic energy consumption away from peak hours. http://www.grahamdove.com/energyshift
Energy Audit was a prototype service co-designed with customers of e.on energy, following a workshop held in Milton Keynes UK. Its aim is to help consumers reduce and manage their domestic energy consumption. http://www.grahamdove.com/energyaudit
Energy Explorer was a visualization tool used to help prompt creative ideation during a co-design workshop held with customers of e.on energy in Milton Keynes UK. It visualizes a model of typical energy consumption and was a key tool in activities that explored participants understanding of the contexts in which energy is used domestically. http://www.grahamdove.com/eon
This visualization tool was used as a source of inspiration and information in a co-design workshop held with members of City University London's environmental champions group. The aim of the workshop was to design new services that would help reduce waste and promote recycling. This project was funded by a grant from the UK National Union of Students "Green Dragons" initiative. http://www.grahamdove.com/greendragons